Kitchen Installation Problems Lowe’s Cabinets
I had the honor of putting in a set of kitchen cabinets that were purchased from a major home service center in Florida. It’s almost comical at times how messed up things get when you try to deal with these building supply companies for your cabinetry needs. After installing for a couple of days more things became evident that were wrong as each kitchen cabinet from Lowe’s was unboxed.
When the contractor stopped by to check on the kitchen installation he asked: “are you missing any parts.” My helper and I responded with a list of things that were wrong with the order. He patiently listened as we explained all of the problems we were having. The contractor laughed as he said: “do they ever get it right the first time at Lowe’s? I honestly can’t remember anytime when they have.”
This was a kitchen that had less than twenty cabinets that got installed in the newly renovated area.
Problems to Expect When Ordering Cabinets From Lowe’s
All of the things that we encountered while installing really cost a lot of time and money. The kitchen could have been completely installed and finished in two days had there not been everything that went wrong. I always expect that there will be problems when ordering kitchen cabinets from Lowe’s. Here’s a list of the things that delayed the completion of the kitchen installation, wasted a lot of time and costs additional money in labor expenses.
Frustrations of Ordering Cabinets From Lowe’s
- There was not toe base stock supplied when the cabinets were delivered.
- The refrigerator panel had a 2”x 2” chunk broken off of the corner.
- One of the base cabinets was cracked on a finished end. It was so damaged that it could not be used. The imperfection was about 12” in length.
- The adjustable shelf holes on the glass mullion door cabinet did not line up correctly with the horizontal slats on the doors. It was necessary to drill new holes.
- One drawer slide was not attached properly.
- The pull-out trash cans slide mechanism was mounted so far out of adjustment that it had to be repositioned and secured in a different location.
- The wrong crown molding was delivered.
All of these problems created major delays in finalizing the kitchen cabinet installation. The design representative at Lowe’s was wonderful to work with and ordered the parts that were missing and ordered the kitchen cabinet replacement parts for the items that were damaged. The replacement parts would not be delivered for another week and a half.
Everything that went wrong created a ripple affect with all of the other subcontractors that were supposed to be installing home improvement items after the kitchen was completed. Many schedules had to be changed which in turn wasted time and money. Every problem could have been eliminated had people done their jobs efficiently.